VS777 Privacy Policy — our complete commitment to protecting your information

VS777 (referred to herein as "we" or "the platform") is deeply committed to the privacy of users in Bangladesh. This Privacy Policy explains how information about you is collected and managed when you use VS777's website, mobile app, or related services.

By creating an account on VS777 or using the platform, you are considered to have accepted this Privacy Policy. If you do not agree to this policy, you will not be able to use VS777's services.

This policy applies to all VS777 services — Live Casino, Sports Betting, slots, the mobile app, and customer support — across the board.

VS777 collects several types of information — some you provide directly, and some is collected automatically. Details are outlined below:

We only collect information that is necessary to provide our services. No unnecessary data is gathered. VS777 does not collect any information relating to your religious beliefs, political views, or ethnic identity.

Vs777 collects information in several ways:

• Directly from you: During registration, KYC verification, payment processing, and when contacting support.
• Automatically: When you use VS777, your device information, IP address, and browsing patterns are automatically recorded.
• Through cookies and tracking technologies: For session management and service improvement.
• Via Third-Party Verification Services: Trusted third-party services may be used to verify your identity during the KYC process.

Vs777 uses your data only for specific purposes. Those purposes are explained in detail below:

• Account Management: For registration, login, password reset, and profile updates.
• Payment Processing: To process deposits and withdrawals securely. vs777 never stores your complete banking details — only the minimum necessary.
• KYC & Age Verification: To enforce the 18+ policy and meet legal obligations.
• Security & Fraud Prevention: To detect suspicious activity and keep your account secure.
• Service Improvement: To improve platform performance and enhance the user experience.
• Responsible Gaming: To identify unusual playing patterns and provide assistance to users.
• Legal Obligations: To meet regulatory requirements in compliance with applicable law.
• Contact: To send important account updates and security-related notifications.

VS777 never uses your data for advertising purposes or shares it with third-party advertising agencies.

Vs777 does not sell your data to any third party. However, limited data sharing may be necessary in specific circumstances:

• Payment Processor: Only the minimum required information is shared to process transactions via bKash, Nagad, Rocket, or bank transfer.
• Game Provider: Session data is shared with game providers such as Evolution Gaming and Pragmatic Play as required to operate games.
• KYC Verifier: A secure third-party KYC service may be used to verify your identity.
• Law Enforcement Agencies: VS777 is required to disclose information when mandated by a court order or valid legal request.
• Anti-Money Laundering: Suspicious transactions may be reported to the relevant authorities as required by law.

Vs777 uses industry-leading technology to protect your data. Below is an overview of our security layers:

• TLS 1.3 Encryption: Every piece of data traveling from your browser or app to VS777's servers is protected with the highest-grade encryption — no one can intercept or read it in transit.
• Data Center Security: vs777 servers are hosted in internationally certified, secure data centres with physical and cyber security maintained 24/7.
• Access Controls: Within vs777, only staff who genuinely need access to specific data can view it. All access is logged.
• Regular Security Audits: An external expert team regularly audits VS777's security infrastructure.
• Real-Time Fraud Detection: Unusual logins or transactions are automatically detected and blocked.
• Two-Factor Login (2FA): You can add 2FA to your account at any time — it is the most effective way to protect yourself.

That said, no system is 100% impenetrable. Keep your password strong, never share it with anyone, and report anything suspicious to our support team immediately.

VS777 uses cookies and similar technologies. Cookies are small data files stored on your device.

Types of cookies VS777 uses:

• Essential Cookies: To maintain login sessions and keep the platform running. VS777 cannot function without these.
• Functional Cookies: To remember your language preference, theme settings, and other personal preferences.
• Analytical Cookies: To understand which parts of the platform are used most — this data helps us improve our services.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent VS777 from functioning properly.

VS777 does not retain your data longer than necessary. How long data is kept depends on its type and the purpose for which it was collected:

• Account Information: Retained for as long as your account is active. After account closure, certain data may be kept for a defined period due to legal requirements.
• Transaction Records: Retained long-term in accordance with financial regulations — typically 5–7 years.
• KYC Documents: For the duration required under applicable regulatory rules and compliance obligations.
• Session Logs & Security Data: Up to 90 days maximum for security review.
• Support Conversations: Up to 12 months to ensure service quality.

Once the designated retention period ends, data is automatically deleted or anonymised so you can no longer be identified.

VS777 recognises several rights you have over your personal data. To exercise any of these rights, please contact Support:

• Right to Know: You can request to know what information vs777 holds about you.
• Right to Correction: If any of your information is incorrect, you have the right to request a correction.
• Right to Erasure: You may request the deletion of your data, provided there is no legal obligation requiring its retention.
• Right to Restrict Processing: In certain situations, you can request that the processing of your information be restricted.
• Right to Object: You can object to the use of your data for specific purposes.

After a request is submitted, VS777 will respond as quickly as possible and within a maximum of 30 days. In certain cases, legal obligations may prevent the complete deletion of some data — if so, the reason will be communicated to you.

VS777 reserves the right to update this Privacy Policy at any time. When changes are made:

• A notification will be posted on the platform and the update date at the top of the page will be changed.
• For major changes, you will be notified in advance via your registered phone number or email.
• Continued use of VS777 after any changes take effect will be considered acceptance of the updated policy.

For any questions or concerns about the Privacy Policy, reach out to the vs777 support team. We are ready to assist you with all inquiries.

This policy should be read alongside our Terms & Conditions and Responsible Gaming should be read together with this policy.